These terms and conditions apply to all subscriptions and services provided by Hustlr Agency. By purchasing a subscription or placing an order on our website, you agree to these terms.The following terms and conditions will apply to our engagement and will govern all dealings between us.
1. The Contract
The relationship between Hustlr Agency and you is that of ‘independent contractor’, which means we are not your employee, worker, agent or partner, and we will not give the impression that we are.
2. How the Subscription Works
When you subscribe, you’ll pay the rate shown at checkout for the services described on our website. Subscriptions run on a rolling month-to-month basis unless otherwise stated at the time of purchase. Your subscription will automatically renew each month until cancelled. You can cancel at any time by emailing us. Our services include:
3. Services Provided
We provide a range of services as part of the Subscription, including:
- Marketing Consultancy - Copywriting - Digital Marketing - Digital Advertising - Content Creation - Website Development - Search Engine Optimisation
4. Fees and Payment
Subscription fees are charged in USD and billed monthly in advance. Payment is taken automatically using the payment method you provide at checkout. If payment fails, we may suspend or cancel your subscription until payment is made.
5. Digital Media
If we run ads on your behalf as part of the subscription service (including Google, Facebook, LinkedIn, Snapchat, TikTok) those costs are separate from your subscription and payable directly to the platform, unless agreed otherwise. If you run ads through our accounts, payment for those ads must be made in advance.
6. Refunds
We do not generally offer refunds for subscription fees once a billing cycle has started. However, you can try our service risk-free for one week. If you cancel within the first 7 days of your subscription, you are eligible for a 75% refund of the subscription fee, no questions asked. After the first 7 days, no refunds will be issued for that billing period. If you cancel mid-month, your subscription will remain active until the end of your current billing period.
7. Termination by Us
We may terminate or suspend your subscription immediately if:: a) You fail to pay on time b) You breach these terms c) We reasonably believe your use of our services is unlawful or harmful
8. Intellectual Property Rights
Once we receive payment, all copyrights are automatically transferred to you, although we do reserve the right to use any extracts of our work for our own marketing and promotional purposes, unless you ask us not to in writing.
9. Materials You Provide
You confirm that any materials you provide to us (text, images, logos, etc.) are yours to use and don’t infringe anyone else’s rights. You’re responsible for ensuring you have the right licences for any fonts, images, or third-party materials you specifically want us to use. 10. Errors and Omissions
We make every effort to ensure everything we deliver is factually correct and free from errors, however we do not guarantee this.
11. Indemnity
To the extent permitted by law, we are not liable for any loss, damage or liability directly or indirectly arising from or in connection with our services. You waive any right to bring a claim arising from or in connection with our services. You agree to indemnify us for any loss, damage or liability we incur, or any claim made by third parties in connection with our services to you.
12. Severability
These terms and conditions are severable. If any clause, or part thereof, of this agreement is determined by any court or competent authority to be unlawful or unenforceable, the remainder of such clause and all other clauses will continue to apply.
13. Disclosure of Information
In the course of our dealings, you may disclose to us, and we may collect information that is subject to privacy law or regulations. We will use that information and disclose it to our suppliers and contractors for the purpose of providing services to you. We will not disclose such information to other third parties without your approval, unless required by law. All materials provided by you will remain your property and will only be used for the purpose of providing our services to you, unless required by law.
14. Acceptance
By placing an order or continuing to use our services, you agree to these terms.
15. Governing Law
This agreement is governed by and construed in accordance with the law of New South Wales, Australia. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.